AVAILABLE THROUGH: Cornwall College | Cornwall College Business | LEARNING AREAS: Hospitality & Front of House COURSES

Hospitality Supervision and Leadership CG NVQ Diploma Level 3

Cornwall College | Cornwall College Business Camborne | St Austell LEVEL: 3 Hospitality & Front of House

The Level 3 Diploma in Hospitality, supervision & Leadership will prepare learners for employment in supervision and leadership roles. Gaining this qualification will help you to progress into roles including supervisor, front of house manager, duty manager, or regional manager for a restaurant chain.

Learn how to successfully run the day-to-day operations of a hospitality business, how to lead a team, ways to control resources and health and safety procedures.

This course provides individuals with an opportunity to demonstrate the skills and knowledge needed for a career as a Manager within the hospitality industry. The course will help you to develop the knowledge you need to get your next promotion.

As a nationally recognised Centre of Excellence in three disciplines, and AA Highly Commended College Rosette Restaurant winner, there really is nowhere better to study catering and hospitality

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Ideal if:

You wish to further develop your skills, working in leadership in the hospitality industry. You must be self-motivated with the ability to work alone as well as working within a team.

You’ll need:

You will need a Level 2 qualification in hospitality or equivalent and, ideally, English and/or maths at grade 4 (grade C) or above.

Alternatively you may have work experience and will have been employed in the hospitality industry.

If you are 16-19 without the required grades, you will continue to develop your skills of Maths, English & Employability as a part of your study programme. Applicants over 19 are not required to complete maths and English.

At Cornwall College, we recognize that applicants without these qualifications can often offer a high level of competence as well as life experience and we will therefore consider all applications on their merits alongside their qualifications. If you are unsure as to whether or not you meet the requirements, please call the Catering & Hospitality department and ask to speak to the course manager who will be happy to discuss it with you.

You’ll learn:

This qualification provides a real opportunity for you to gain work specific skills and knowledge in hospitality and leadership.

The Qualification is made up of a number of units to include:

  • The support of team members
  • Working relationships with colleagues
  • Control of resources
  • Health & safety
  • Customer service
  • Supervising functions
  • Supervising food service
  • Supervising drinks service
  • Supervising the practices and handling of payments

Whilst on the course you will be assigned an assessor who will assess you as much as possible while you carry out your supervisory roles. There will be many different assessment methods, which include:

  • Observations by the assessor
  • Products of your own work
  • Projects and assignments
  • Questioning
  • Peer Reports
  • Witness Testimonies
  • Professional Discussion

You will also receive personal tutorials which will provide opportunities to set your personal targets and to carryout self‐evaluation and reflection.


Gain the knowledge and skills to be confident working in your position within the hospitality industry.


You’ll love:

That whatever your passion, or specialism, we will help sharpen your talents and bring out the specialist supervision leadership skills within you.

You’ll go on to:

Achieving this qualification will help you progress onto Higher Education – Degree in Hospitality Management or within the industry onto Higher Level Supervisory or Management positions


Hospitality & Front of House
Hospitality & Front of House
Hospitality & Front of House
Hospitality & Front of House


Hospitality Supervision and Leadership CG NVQ Diploma

Start Date

September 2020




1 Year

Hospitality Supervision and Leadership CG NVQ Diploma

Start Date

September 2020


St Austell


1 Year

*Courses listed on this website are indicative of the subject, nature and level of study. The college reserves the right to alter specific qualifications titles, awarding bodies and levels of qualification, which can change in year. Any cost may also vary, based on personal funding eligibility. The Cornwall College Group reserves the right to withdraw any course listed at any time.