This course is structured around the principles of customer service, impressions and image, delivery, handling problems, development and improvement.
The level of qualification to be taken will depend upon the responsibilities of the individual in their job role.
Cost information is available on application.
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*Courses listed on this website are indicative of the subject, nature and level of study. The college reserves the right to alter specific qualifications titles, awarding bodies and levels of qualification, which can change in year. Any cost may also vary, based on personal funding eligibility. The Cornwall College Group reserves the right to withdraw any course listed at any time.