This one-year apprenticeship is designed for people who want to train on the job and gain a nationally recognised advanced qualification in business administration. It supports a variety of administration job roles in any industry e.g. executive assistants, personal assistants, business support staff and administrators.
We recommend that you start with our Level 2 Customer Service Practitioner Apprenticeship, as this will give you an excellent grounding in all aspects and help you decide on your future specialism. The Level 3 programme is more suited to those with some prior experience and looking to gain management and leadership skills.
Working and learning as an apprentice in the business world offers a variety of opportunities for career development. You could start as an office junior in a large organisation, trying out various departments to find your ideal career, or you could become a jack of all trades in a small business, working across many disciplines.
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You are already employed in or wish to work in an administrative role with a high degree of autonomy.
Two GCSEs at grade C or 4, including English and mathematics and be working in an administrative role, dealing with a range of tasks and a high level of autonomy.
Your training, usually one day per week at college with the rest of your time spent in the workplace, will focus on these core topics:
- Communicate in a business environment
- Principles of business communication and information
- Principles of administration
- Principles of business
- Manage personal and professional development
- Understanding employer organisations
We also offer you the chance to study specialist units such as improvement of business performance, document production, co-ordinating an event or large meeting, evaluating and maintaining customer service and managing information and data.
To be supported, through both college attendance and work-based assessments, by highly qualified trainers and assessors with up-to-date, relevant work experience.
Discovering the theory and secrets behind a successful administrative role. You will have the opportunity to meet others within similar roles; exploring and sharing ideas.
University study such as our BA (Hons) Business Enterprise Management, a higher level apprenticeship in a relevant area or university study in a business administration related degree programme.
If you want to work in accounting, legal or medical administration, management, marketing, office management or personnel, our courses will be a great stepping stone to get you there.
Nichola Smith Business Administration Apprentice Summercourt Academy
Nichola had always known that she wanted to work in administration and started searching for jobs, but found that she didn’t have the right office qualifications and lacked the work experience she needed to start her career.
"I looked into apprenticeships as I knew it could be the perfect stepping stone
into a job that I wanted to do. It was also the perfect opportunity to gain a
relevant qualification as well as gain work experience and a wage at the same time.
I was delighted when the position for an administration assistant became available
at the school. There is lots of room for development within my job role and
there is always something new to learn.”
*Courses listed on this website are indicative of the subject, nature and level of study. The college reserves the right to alter specific qualifications titles, awarding bodies and levels of qualification, which can change in year. Any cost may also vary, based on personal funding eligibility. The Cornwall College Group reserves the right to withdraw any course listed at any time.